Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bobby Ayers

Bobby Ayers

July 7, 2026

5  out of  5
rating by Bobby Ayers
"Great caring Agent. Known him for over 30 years and you can trust him implicitly with your insurance needs."
Profile photo of David Schafe

David Schafe

June 18, 2026

5  out of  5
rating by David Schafe
"Mark Brown is not only a personal friend and brother in Christ, but also a master at customer service. He leads by example, and the staff exemplifies the same qualities. Mark Brown, State Farm Insurance, has always responded with care, concern, and a commitment to taking care of the customer."
Profile photo of Logan Cotton

Logan Cotton

June 16, 2026

5  out of  5
rating by Logan Cotton
"Excellent customer service, very friendly and helpful staff. Highly recommend!"
Profile photo of Glenn Belk

Glenn Belk

June 3, 2026

5  out of  5
rating by Glenn Belk
"Mark, was great to deal with and took care of all my needs. I would recommend Mark as an agent that you can deal with. I will be sending anyone I know his way."
Profile photo of Meredith Stocks

Meredith Stocks

June 3, 2026

5  out of  5
rating by Meredith Stocks
"Mark Brown and his staff have been a wonderful help! The storms that came through Fayette earlier this week (June 1) caused roof/ac damage and we had to make a claim and Mark and Mandie got to working on it as soon as we called and we found out today(June 3) we were getting a new roof!! Thank you to everybody there!!❤️"
Profile photo of Brittney Clark

Brittney Clark

May 26, 2026

5  out of  5
rating by Brittney Clark
"As soon as Mark called, he was on top of everything. He went above and beyond from the very first minute. I honestly couldn’t have asked for a better insurance agent. He didn’t just care about our vehicle — he cared about us. He treated us like family… honestly, better than most families do.

Mark made a stressful situation feel manageable, and he handled every detail with real compassion and professionalism. If you want someone who truly shows up for you, he’s the one."
Profile photo of Matt Collins

Matt Collins

May 19, 2026

5  out of  5
rating by Matt Collins
"Mark is awesome! Worked very hard to make sure my needs were met. Always a good experience dealing with his office."
Profile photo of Thompson Environmental

Thompson Environmental

May 6, 2026

5  out of  5
rating by Thompson Environmental
"Best agent without a doubt, always a phone call or email away. Highly recommend!!"
Profile photo of Charles Langley

Charles Langley

April 15, 2026

5  out of  5
rating by Charles Langley
"Mark has always responded immediately to my inquiries. His office provides excellent service."
Profile photo of Savannah Christian

Savannah Christian

April 15, 2026

5  out of  5
rating by Savannah Christian
"Very friendly staff and excellent customer service. Mark is the best! Highly recommend!"
Profile photo of Lisa Cauthon

Lisa Cauthon

April 15, 2026

5  out of  5
rating by Lisa Cauthon
"We’ve had a devastating event happen in our life and my husband and I both talk about how fortunate we are in having Mark Brown as our agent. We could easily have someone that we didn’t trust or didn’t feel comfortable with, but we have Mark Brown who is the best person in the world to handle this for us."
Profile photo of Lin Hendrix

Lin Hendrix

April 15, 2026

5  out of  5
rating by Lin Hendrix
"Great State Farm crew in Fayette! Mark provides next level personal customer support. Had insurance there for years with no issues. We recommend."
Profile photo of Robert Wise

Robert Wise

March 30, 2026

5  out of  5
rating by Robert Wise
"Mark and his staff have always been courteous and helpful! Been with Mark for years and never a problem!!"
Profile photo of Michele Evans

Michele Evans

March 18, 2026

5  out of  5
rating by Michele Evans
"Very polite and friendly. Been with State farm for years."
Profile photo of Jarett Hall

Jarett Hall

March 18, 2026

5  out of  5
rating by Jarett Hall
"Mark has handled our insurance needs as long as I can remember. Honest and dependable agent who feels more like family. He has always been there when we needed him."
Profile photo of Bradley Alexander

Bradley Alexander

March 18, 2026

5  out of  5
rating by Bradley Alexander
"Mark has handled all of our insurance needs for years now. From car accidents to our basement flooding, there has never been been an issue that he did not exceed our expectations in handling. The ladies in the office are so helpful and nice as well. Great guy, great prices, great customer service!"
Profile photo of Tony Brown

Tony Brown

March 18, 2026

5  out of  5
rating by Tony Brown
"Great customer service. Friendly office staff. There when you need them!"
Profile photo of Caleb Brown

Caleb Brown

March 18, 2026

5  out of  5
rating by Caleb Brown
"Mark has been my insurance agent for years, great service and great office staff!"
Profile photo of Joseph Jones

Joseph Jones

March 18, 2026

5  out of  5
rating by Joseph Jones
"great people to work with they will take care of you like family"
Profile photo of John Killian

John Killian

November 25, 2023

5  out of  5
rating by John Killian
"Personally kind and helpful
Really demonstrated personal concern and sincere interest"
Profile photo of Melanie Jenkins

Melanie Jenkins

November 19, 2023

5  out of  5
rating by Melanie Jenkins
"I absolutely love Mark. We had a tornado hit in 2020 and he was there through everything. He treats his customers like family."
Profile photo of Dennis Kelly

Dennis Kelly

March 30, 2023

5  out of  5
rating by Dennis Kelly
"Very courteous"
Profile photo of Ray Wooten

Ray Wooten

April 20, 2022

4  out of  5
rating by Ray Wooten
"I know his insurance company statefarm but I don't use his"
Profile photo of Deborah Townley

Deborah Townley

April 15, 2022

5  out of  5
rating by Deborah Townley
"Best ever. Highly recommend to others."
Profile photo of Karen gibson

Karen gibson

June 12, 2021

5  out of  5
rating by Karen gibson
"He is the Best Overall. We have been doing business with him for years."